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SmokeTip Reviews SmokeTip Forums SmokeTip Coupons Similar Sites Comparisons Website Review & Ratings + SmokeTip Coupons

SmokeTip: Products & Services

SmokeTip is a company that sells electronic cigarettes. They offer E-cigarette kits, refill cartridges, accessories, and disposables. They offer 19 great flavors including banana, cinnamon, orange, pineapple, watermelon and many more. They offer a lifetime warranty on their products. They also offer a choice of nicotine, 16mg, 12mg, 6mg or 0mg of Nicotine.

SmokeTip: Company Background

SmokeTip is owned by DonConti USA, LLC. They were founded in 2009. Their headquarters is located at 1440 Conchester Road, Suite 17, Garnet Valley, PA. SmokeTip has customer service representatives available 24 hours a day, 7 days a week. They can be reached toll free at 855-smoketip. They also offer a calculator that shows annual savings if one was to switch to E-cigarettes.

SmokeTip: Customer Feedback & Reviews

I was only able to find good reviews on SmokeTip. One customer said, "I have been using these for about 6 months and am very happy with the product. I had a problem with one of the batteries holding a charge and sent it back and received my replacement within 4 days, no questions asked. I recommend this product to anyone interested in a good quality e-cigg. It is smooth, draws very easily and comfortable to use. I am very very satisfied!". Another customer said, "I have tried alot of other e cigs but most i have tried the batteries would not last but about 45 days and of course only warrantied for 30 days but with smoke tip the batteries are guaranteed for life which is great the cartridges have a great flavor a little pricey,$19.95 a set,but well they are very easy to work with. I recommend them to everyone that are interested in e-cigs.".

SmokeTip: Business Credibility & Trustworthiness

SmokeTip (aka DonConti USA, LLC) is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given SmokeTip (aka DonConti USA, LLC) a rating of C-. They have had 20 complaints in the past 3 years and 15 complaints in the past 12 months. All of the complaints are closed. Most of the complaints were regarding problems with the products or services.

SmokeTip: Website Popularity & Google Ranking

Alexa traffic ranker shows SmokeTip ranks 447,324 globally and 124,805 in the United States. They have a reputation of 679 sites linking in. Visitors view an average of 2 pages per day. The site is most frequently used by males ages 25-34 who have received some college education. They typically browse this site from home.

Google PageRank gives SmokeTip a rating of 6 out of a possible 10 points.

SmokeTip: Social Media Presence

SmokeTip has a Facebook page with 13 likes. They do not update this page often. They have a Twitter with 88 followers. They have a Google+ page, but you must be signed in to view this page. They do not offer any other social media pages at this time. They also do not offer a blog or a newsletter.

SmokeTip: Website Security & Safety

SmokeTip is a has a Truste privacy policy. They are verified and secured. They use SSL (Secure Socket Layer) technology to ensure personal information is encrypted before it is transmitted over the internet.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

SmokeTip: Pricing & Packages

SmokeTip is priced average. When comparing SmokeTip to other companies that sell the same types of items, I found that SmokeTip was priced less than some companies, more than some companies, and about the same as some other companies. Overall I found that SmokeTip has competitive pricing on their products.

SmokeTip: Shipping Rates & Policies

SmokeTip offers free USPS Priority Mail shipping on orders of $59 or more. They usually arrive within 1-3 business days. Orders under $59 are shipped USPS First Class Mail and take about 2-6 business days for delivery. All shipping is calculated at the time of check out. Orders outside the United States must go to the international website to see delivery options.

SmokeTip: Payment Methods Accepted

SmokeTip accepts payments via Visa, MasterCard, American Express and Discover. They do not accept cash, check or money orders. They do not offer any other payment methods at this time. They do not offer any Bill Me Later options. All items must be paid in full at the time of purchase.

SmokeTip: Returns, Refunds & Exchange Policy

SmokeTip does not list a return policy on the website. They do offer a lifetime guarantee. They state, "If your SmokeTip battery stops working, you get a free replacement sent out with your next cartridge order – for life.". If you do need to return an item you must first get an RMA (Return Merchandise Authorization) number and further instructions by contacting customer service.

SmokeTip: Product images & screenshots
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